Reference

How xe6 Handles Your Personal Information

This Privacy Policy covers what data xe6 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and how we protect it.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device dataYour right to request data accessClear data retention limits
xe6 How xe6 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Security and Your Rights

We apply encryption across account login, payment processing and data storage. Your bKash, Nagad or Rocket wallet details are never stored in plain text on our servers. Account access requires your registered credentials and, where active, a one-time verification step sent to your mobile number. We review data security practices regularly to keep your account protected. Your rights under this policy are real and actionable — not buried in small print.

Encrypted Account Storage

All account credentials and payment references, including bKash and Nagad wallet IDs, are stored using encryption. We do not log full wallet numbers in readable form.

Cookie and Device Data

We use cookies to maintain your session and remember your preferences. You can manage cookie settings through your browser. We do not use cookies to share data with ad networks outside our platform.

Data Retention Policy

We keep your account data while your account is active. Once you close your account, we retain only what applicable law in your eligible region requires, then delete the remainder.

Right to Access and Correct

You can request a copy of your personal data at any time. If any detail is wrong — contact information, payment record, account name — contact support and we will correct it promptly.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about your data — what we hold, how it is used or how to request a change — our support team can help. Reach us through any of the channels below. For data requests linked to bKash, Nagad or Rocket transactions, include your registered account email and the approximate date of the transaction so we can locate the correct records quickly.

Team online

Email Support

Send your data request or privacy question to our support address. Include your account email and the subject 'Privacy Request' so it reaches the right team.

Live Chat

Open the chat widget inside your account dashboard. Our team can confirm what data is held on your account and explain your options in plain terms.

Account Help Centre

The Help Centre inside your account lists step-by-step paths for data access requests, account closures and payment record queries for bKash, Nagad and Rocket.

Common Questions About Your Data at xe6

These are the data and privacy questions we hear most from people in Bangladesh who use bKash, Nagad or Rocket to fund their accounts. If your question is not covered here, reach us through live chat or email and we will give you a straight answer.

We collect your name, email address, mobile number and the payment method you register — such as bKash or Nagad. We also log your device type and session IP address for security purposes.

We record the transaction reference and wallet identifier needed to verify your deposit or withdrawal. Full wallet credentials are never stored in plain readable text on our servers.

We share data only with your chosen payment provider to process your transaction, and where local law in your eligible region legally requires disclosure. We do not sell data to third parties.

Contact our support team by email or live chat and request a data access copy. Include your registered email address. We will respond with the data we hold on your account.

Yes. If you close your account, contact support and request deletion. We will remove your personal data except where applicable law in your eligible region requires us to keep certain records.

Cookies keep your session active and save your preferences between visits. We do not use cookies to pass your data to outside advertising networks. You can adjust cookie settings in your browser.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.